FAQ

Frequently Asked Questions

Find answers to common questions about TradeMaster products, installation, and support

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Getting Started

After purchase, you'll receive the Pine Script code via email. Copy it into TradingView's Pine Editor and click 'Add to Chart'.

You'll receive the Pine Script code instantly via email after your payment is confirmed. If you don't see it in your inbox, please check your spam folder.

Your purchase includes the complete Pine Script source code, detailed documentation with installation instructions, usage guidelines, and email support for setup assistance.

No coding knowledge required. The indicator is ready to use. However, having the source code allows you to customize it if desired.

We provide comprehensive documentation with your purchase that includes step-by-step installation instructions. If you still need assistance, contact us via email and we'll help you get set up.

Product Features

The indicator works with forex, crypto, stocks, and commodities on any timeframe supported by TradingView.

The indicator works on all timeframes available in TradingView, from 1-minute charts to monthly charts. You can adjust the settings to optimize it for your preferred timeframe.

Our indicators are designed to minimize repainting. However, all technical indicators can have some degree of repainting depending on market conditions. We recommend testing the indicator on historical data before using it for live trading.

Yes, you receive the full source code, so you can modify and customize it to fit your trading style. However, you cannot redistribute or resell the modified code.

Our indicators are designed for use within TradingView's platform. While you can use the signals generated by the indicator, we do not provide automated trading solutions or integration with external trading platforms.

Compatibility & Usage

Yes, since this is a TradingView indicator, it works with any broker that you connect to your TradingView account. The indicator analyzes price data, not broker-specific features.

Our indicators work with any TradingView account (Free, Basic, Pro, Pro+, or Premium). However, some features may require a Pro or higher subscription depending on TradingView's limitations.

Each purchase includes a license for one TradingView account. If you need to use it on multiple accounts, you'll need to purchase additional licenses. Please contact us for bulk pricing if needed.

No, each purchase is for personal use on one TradingView account only. Sharing, redistributing, or reselling the code is strictly prohibited and violates our terms of service.

Payment & Refunds

We accept all major credit cards, debit cards, PayPal, and other payment methods supported by Shopify. All payments are processed securely through Shopify's payment gateway.

Yes, all payments are processed securely through Shopify's encrypted payment system. We never store your credit card information. Your payment data is handled by industry-standard secure payment processors.

Due to the digital nature of our products, we have a no-refund policy. However, if you experience technical issues that prevent you from using the product, please contact us and we'll work to resolve the issue.

Due to the digital nature of our products, we do not offer refunds. However, if you experience technical issues that prevent you from using the product, please contact us and we'll work to resolve the issue.

Updates & Support

If we release significant updates or improvements to the indicator, we'll notify existing customers. Major updates may be available at a discounted rate, while minor bug fixes are typically free.

If we release significant updates or improvements, we'll notify existing customers. Major updates may be available at a discounted rate, while minor bug fixes are typically provided free of charge.

We provide documentation with your purchase. For additional support, contact us via email and we'll assist you. Response time is typically within 24-48 hours during business days.

General Questions

Our indicators are educational tools designed to help identify potential trading opportunities. We recommend reviewing the product description, documentation, and testing the indicator on a demo account before using it with real funds. Trading involves risk, and past performance does not guarantee future results.